Privacy Policy

Effective Date: 1 March 2026

Welcome to Spreadex Casino. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services in the United Kingdom. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Data Controller

The data controller responsible for your personal data is Spreadex Casino, a trading name of Spreadex Limited, registered in the UK (Company Number 12345678) with its registered office at 123 Casino Street, London, UK, SW1A 1AA.

2. Information We Collect

We collect and process the following types of personal data:

Identity Data: name, date of birth, gender.
Contact Data: email address, postal address, telephone numbers.
Account Data: username, password, and other security information.
Financial Data: payment card details, bank account information, transaction history.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Usage Data: information about how you use our website, products, and services.
Marketing and Communications Data: your preferences in receiving marketing from us and your communication preferences.

3. How We Collect Your Information

We collect data directly from you when you register an account, place bets, make deposits or withdrawals, contact customer support, or otherwise interact with our services. We also collect data automatically through cookies and similar tracking technologies when you use our website.

4. Use of Your Information

We use your personal data for the following purposes:

To provide and manage your account and our services.
To verify your identity and comply with legal and regulatory obligations, including anti-money laundering and age verification.
To process transactions and manage payments.
To communicate with you, including responding to your inquiries and sending important notices.
To improve our website, products, and services.
To send you marketing communications where you have consented to receive them.
To detect and prevent fraud or other prohibited or illegal activities.

5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Your consent, where you have given it.
Performance of a contract with you.
Compliance with a legal obligation.
Our legitimate interests, such as improving our services, marketing, and fraud prevention, provided they do not override your rights and freedoms.

6. Sharing Your Information

We may share your personal data with:

Regulatory authorities and law enforcement agencies as required by law.
Payment processors and financial institutions to facilitate transactions.
Third-party service providers who perform services on our behalf, such as IT services, marketing, and customer support.
Affiliated companies within the Spreadex group.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

7. International Transfers

Your information may be transferred to, and stored at, destinations outside the UK. Where such transfers occur, we ensure appropriate safeguards are in place to protect your data in accordance with UK data protection laws.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing, accidental loss, destruction, or damage.

9. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including to satisfy any legal, accounting, or reporting requirements.

10. Your Rights

Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the right to:

Request access to your personal data.
Request correction of your personal data.
Request erasure of your personal data.
Object to processing of your personal data.
Request restriction of processing your personal data.
Request transfer of your personal data.
Withdraw consent at any time, where processing is based on consent.
Complain to the Information Commissioner's Office (ICO) if you believe your data has been mishandled.

To exercise your rights, please contact us at the details below.

11. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyse usage, and deliver personalised marketing. For detailed information, please see our Cookies Policy.

12. Marketing Communications

If you have consented to receive marketing communications, you may opt out at any time by following the unsubscribe instructions in the communications or by contacting us.

13. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children under 18. If we become aware that we have collected such data, we will take steps to delete it.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

15. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact our Data Protection Officer at:

Email: [email protected]

Postal Address: Data Protection Officer, Spreadex Casino, 123 Casino Street, London, UK, SW1A 1AA

Telephone: +44 20 7946 0123

Thank you for choosing Spreadex Casino.